AppROI Social Listening is a tool that tracks and analyzes customer feedback and online conversations about a brand on social media channels. It enables companies to gain a better understanding of what customers are saying about their products or services and take appropriate actions based on those insights.

 

As tech outsourcing partner, our solutions support clients in collecting and comprehending various customer behaviors, analyzing data, and delivering insights that can be utilized to enhance customer service, research and development, business development, marketing, and other operations.